Project succes

Cloud projects pretend to have more implementation success due to simplified infrastructures, clearer user expectation and better insight into the costs. For my thesis I investigated the project success for a on premises and an cloud implementation for a admission proces. The process for both organizations was quite the same.

Hypotheses

My hypothesis was:

Cloud computing results in a greater project success

 

Tis was substantiated per EFQM aspect.

Time

Implementation time is perceived as a big advantage in cloud computing according to (Waters, 2005). This is the result of the standardized environment which can be accessed throughout a internet connection.

Scope

When you use cloud computing the result of what is being offered is available to try for stakeholders, this will result into a better view on what is offered. This will result in a better weighted scope. The implementation of cloud computing is very small, it consists usually of data migration, user management and providing the users with the needed URL. Traditional on premises implementations affect internal infrastructures to.

These factors will give cloud computing a clearer scope, which will result into a better score of the different stakeholders.

Cost

The cost of the usage of cloud computing is clear at start and will only grow when the service is used more. On premises services need a big start budget to get implemented, which is not linked with the usage. This results in the expectation that the cost aspect of cloud computing will be rated better compared to a on premises situation.

Quality

Cloud services are shared among different organizations which means it is tested in different contexts. This will result in a better tested system for cloud services compared to on premises services.

Satisfaction

Because of the clear view on what is offered we expect that the satisfaction of the different stakeholders (users, customer, project members and partners) will be higher the with traditional on premises situations.

 

Results

As mentioned in the project success is measured with the EFQM model. Below are the different aspects of the model. Per aspect a score from 1 to 5 was given for the cloud implementation.

 

Cloud

Onpremises

Time

4,2

2,5

Cost

4,3

1

Quality

4,3

3,5

Scope

4,6

4

Customer

4,4

4

Project members

4,3

3

Users

4,8

3,5

Partners

3,5

4

Stakeholders

4

?

Total

4,2

3,2

Overall we can conclude that the scores for a cloud implementation are higher with a score of 4,2 than with a on premises implementation which has a score of 3,2.

This means that a cloud implementation is rated better by the different stakeholders, this supports the stated hypothesis.

The partners score however is rated less by stakeholders from a cloud implementation , this can be the result of standardized and difficult interfaces that cloud providers offer which has to be used by the partners. Besides the difficult interface to contact with these cloud providers goes through a formal channel like e-mail which can result in a trial and error implementation of the interfaces.

The time aspect of cloud computing wins with a big difference, this can be found back in the interviews, where the extremely fast implementation time is mentioned as a big advantage. In the interviews the following statements can be traced back to implementation time: Respondent #7 “good conversion and everything went very fast” and respondent #2 “the implementation went to fast our organization wasn’t able to cope with the speed of change

Next to the fast implementation the cost aspect also shows a big difference in scores. This shows that cloud computing promise of pay per use results into a price advantage for the users.

Besides the price, time quality is also a important aspect in projects, on as scale of 0 to 5 cloud implementations scores a 0.8 higher than the traditional implementation. This can be explained by the fact that cloud systems are used by many organizations so it is tested profound in practice next to the normal system tests.

The other facts are the satisfaction of the different stakeholders of the project, besides the mentioned partner stakeholder the different stakeholders rate cloud implementations higher then on premises implementations. Especially the users of the system rate it with 1.3 point higher, this can be explained due to the clear view there is what a product offers.

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